We are dedicated to authentic consumer feedback. We are using independent 3rd party review providers to validate and moderate each review and to prevent fraudulent, inappropriate or irrelevant content to be displayed.
- We do not cherry pick content. Any piece of content (including negative content / low star ratings) that passes our moderation and authenticity will be displayed.
- We do not remove negative/ low star content
Despite the validation and moderation processes we cannot guarantee that all reviews displayed are submitted exclusively by consumers who have bought or used our products.
Read more about our review guidelines here.
Read more about our independent 3rd party authenticity policy here.
How to read our reviews
In the review feed you will find different badges that provide more information about the review:
These reviews are submitted by consumers who have stated to have purchased or received the product as a gift.
These reviews were submitted as part of a campaign where the consumer was given an incentive or took part in a contest, in return for writing the review.
Reviews submitted by consumers who would recommend this product to a friend.
How to submit a good review
We want to know about your true product experience. Be honest and constructive!
Consider the other audience
Other consumers might read your review. Be elaborate and descriptive. What would you have liked to know when making your purchase decision?
Help us improve!
Your feedback is very important for us so that we can make products that our consumers love. Help us improve by sharing your opinions!
If you can’t find the information you're looking for in our product description or consumer reviews? Submit a question and we'll get back to you within 48 hours.
Our product questions go through the same validation and moderation process as for reviews to ensure authentic and relevant content.